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Texas Counties Deliver – learn how county government serves you
Veterans Officer

Cara Phelan

802 Houston St., Ste. 109
Levelland, Texas 79336

Phone: (806) 894-4264
Fax: 806-894-6917
Click here to email
 

Veterans Information Link

The VA Portal (officially known as VA.gov) is the main online gateway to access services, benefits, and tools provided by the U.S. Department of Veterans Affairs. Here are the services available on the VA portal:

Main Features and Services on VA.gov

1. Healthcare

  • Schedule or cancel appointments

  • View medical records (via My HealtheVet)

  • Refill and track prescriptions

  • Secure messaging with your VA care team

  • Find nearby VA medical centers or urgent care

2. Disability Benefits

  • File a new disability claim

  • Check the status of a claim

  • Upload supporting documents

  • View claim decision letters

  • Track appeals

3. Pension and Financial Assistance

  • Apply for:

    • VA pension

    • Aid and Attendance benefits

    • Survivor benefits

  • Check benefit payment history

4. Education and Training

  • Apply for:

    • GI Bill® benefits

    • Veteran Readiness and Employment (VR&E)

  • Track education benefit usage

  • Download your Certificate of Eligibility (COE)

5. Housing Assistance

  • Apply for:

    • VA home loan Certificate of Eligibility (COE)

  • Learn about:

    • VA-backed loans

    • Foreclosure avoidance help

6. Burial and Memorial Benefits

  • Apply for:

    • Burial benefits

    • Pre-need eligibility determination

  • Request a headstone, marker, or burial flag

  • Locate VA national cemeteries

7. Records and Documents

  • Request copies of:

    • DD214 (Discharge papers)

    • Service treatment records

    • VA medical records

  • Download letters (e.g., benefit verification, service verification)

8. VA Health and Benefits Mobile App

  • Access many of the above services via the mobile app

  • Secure login with Login.gov, ID.me, or DS Logon

9. Account & Security

  • Manage direct deposit and contact information

  • Update dependents

  • Secure your account with 2-factor authentication

  • View benefit payment history

10. Who Can Access VA.gov?

  • Veterans

  • Active duty service members (limited tools)

  • National Guard and Reserve members

  • Dependents and survivors

  • Caregivers (for eligible Veterans)

11. How to Log In

You need to sign in using one of the following:

  • Login.gov

  • ID.me